At ArtikJeys, your satisfaction is our top priority. Whether you have a question about your order, need help choosing the perfect piece, or want more information about our products and services, we’re here to help.

You can reach us through the following channels:

Email:
info@artikjeys.com
We aim to respond to all emails within 24–48 business hours.

Customer Support Hours:
Monday to Friday — 10:00 AM to 6:00 PM (UTC+4)
Support is not available on weekends or public holidays.

For warranty claims or product care inquiries:
Please visit our Warranty Policy and Jewelry Care Guide pages for detailed instructions before contacting us.

Social Media:
Feel free to message us through our official Instagram page @artikjeys for general questions, but please note that order-specific inquiries are best handled via email.

An Artik Iced Out Watch is a bold and luxurious timepiece, hand-assembled with precision and powered by reliable Japanese quartz movement. Crafted from high-quality metal and finished with hundreds of handset cubic zirconia stones, it delivers an unmistakable look of brilliance and presence.

Have you ever dreamed of wearing a watch that truly reflects your personality?

Artik Iced Out Watches are made to shine—literally. Designed to turn heads, each model captures the essence of high-end horology while offering an accessible entry into the world of sparkling statement watches.

1.⁠ ⁠Assembly: Takes 2-4 working days to put together your watch.
2.⁠ ⁠Quality Testing: After assembly, we spend another
1-3 days on testing and quality checks to ensure optimal performance.
3.⁠ ⁠Shipping: Your watch is then shipped, which typically requires 4-8 working days.
Overall, the entire process from start to finish spans 7-15 working days (Monday-Friday), ensuring each watch meets our high standards before it reaches
you.
About the cost, shipping is totally free, and we have also included your country's import duties in the price, so you won't incur any additional charges or fees during the delivery of your watch.
Please note that delivery times may vary depending on the destination country.

We inlclude (for free) a complimentary tool kit to help you adjust the strap correctly.

If you want a personalized watch, please contact us via email at: info@articjeys.com to discuss your options with one of our watchmakers.